Radiovaa™ is a contemporary men's apparel brand focused on clean silhouettes, understated details, versatile colors, and clothing designed for modern everyday wardrobes.

Our collections may include shirts, trousers, shorts, knitwear, sweatshirts, overshirts, lightweight jackets, and other seasonal menswear pieces.

Please review the sizing information shown on the individual product page before ordering.

Because garment proportions may vary between different styles, we recommend comparing the listed measurements with a similar item you already own rather than relying only on your usual size.

If you still need assistance, contact service@radiovaa.com .

We make reasonable efforts to present garment colors accurately, but minor differences may occur because of screen settings, device displays, lighting, photography, or normal production variation.

Standard order processing generally takes 2–4 business days.

During holidays, promotional periods, or other high-volume times, processing may take up to 5 business days.

Radiovaa™ currently applies a flat shipping fee of $5.99 per order.

Estimated delivery periods are:

• United States: 10–15 business days
• Canada / United Kingdom / Australia: 11–16 business days
• Other international destinations: 15–20 business days

These are estimates rather than guaranteed delivery dates. Customs, weather, carrier congestion, and other logistics factors may occasionally affect delivery timing.

After your order has been dispatched, a shipping confirmation email will be sent to the email address used during checkout. Tracking information will be included when available.

Please allow approximately 1–3 business days for the first tracking activity to appear after shipment information is created.

Please contact us as soon as possible if you need to request an address correction or cancellation.

We recommend contacting service@radiovaa.com within 12 hours of placing your order.

Once an order has progressed too far into processing or has already shipped, changes may no longer be possible.

Available payment methods may include PayPal and eligible major credit or debit cards.

The exact options available for your purchase will be shown during checkout.

Radiovaa™ orders are processed in United States Dollars (USD) unless another currency is specifically displayed.

Radiovaa™ does not directly store your complete credit or debit card number on its own servers after a transaction is processed.

Payments are handled through authorized payment and ecommerce processing systems.

Eligible return requests may be submitted within 30 days after delivery.

Returned apparel should generally be unworn, unused, in its original condition, and include original tags and packaging where applicable.

Please contact us before mailing any merchandise back.

Email service@radiovaa.com and include your order number and reason for the return request.

Our team will review the request and provide the appropriate return instructions if approved.

Please do not send merchandise back without receiving return authorization first.

Because size and color availability can change, the simplest exchange process is generally to return the original eligible item and place a new order for the preferred option.

Please contact us as soon as possible and provide:

• Your order number
• A brief description of the issue
• Clear photos of the affected item
• Packaging photos when relevant

Our team will review the information and provide the appropriate next step.

Once an authorized return has been received and inspected, we will notify you of the refund status.

Approved refunds are generally issued to the original payment method. Please allow up to 10 business days for processing after approval.

Your bank or payment provider may require additional time before the refund appears on your account.

International orders may be subject to duties, import taxes, customs charges, or other local fees depending on the destination.

Unless otherwise stated at checkout, these charges are generally the customer's responsibility and are determined by local authorities rather than Radiovaa™.

If you receive eligible Radiovaa™ marketing emails, you can use the unsubscribe link included in the message.

Order confirmations, shipping notifications, refund updates, and other necessary transactional messages may still be sent when required to service your purchase.

For product questions, sizing assistance, order support, shipping, returns, refunds, or other customer service needs, contact:

Email: service@radiovaa.com

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)