Shipping Policy

At Radiovaa™, we understand that the delivery experience is an important part of your shopping journey. From the moment you place an order to the time it arrives at your door, we are committed to providing a smooth and reliable process.

This Shipping Policy explains how your order is prepared, shipped, tracked, and delivered.

Our Delivery Approach

Radiovaa™ focuses on modern automotive accessories designed for everyday drivers.

To provide a wider selection of products and maintain efficient fulfillment, orders may be shipped through trusted fulfillment partners and international distribution networks.

This approach allows us to:

Offer carefully selected automotive accessories at accessible prices
Maintain efficient inventory management
Deliver products directly to customers with greater flexibility

We appreciate your understanding as we work to create a convenient and streamlined shopping experience.

1. Order Processing & Shipping Cost

Every Radiovaa™ order goes through a preparation process before shipment.

Processing Time:
Please allow 2–4 business days for order verification, product preparation, quality inspection, and packaging.

During High-Volume Periods:
Holiday seasons, promotional events, or peak shopping periods may require additional processing time of up to 5 business days.

Shipping Fee:
A flat shipping fee of $5.99 applies to all orders.

2. Estimated Delivery Schedule

Delivery times may vary depending on destination, carrier availability, and local transportation conditions.

Region	Estimated Delivery Time
United States	10 – 15 Business Days
Canada / UK / Australia	11 – 16 Business Days
Other International Locations	15 – 20 Business Days

Please note that these timeframes are estimates and do not represent guaranteed arrival dates.

Factors such as weather conditions, carrier delays, holidays, and customs procedures may affect delivery speed.

3. Shipment Tracking

Once your order has been dispatched, a confirmation email containing tracking details will be sent to you.

Please keep in mind:

Tracking information may require 1–3 business days to become active
Initial tracking updates may be delayed while your package moves through carrier systems
Your order remains in transit even if tracking information does not update immediately

4. International Duties & Import Fees

International shipments may be subject to customs inspections, duties, or local taxes depending on the destination country.

Customers are responsible for any:

Import duties
Customs charges
Local taxes or fees required by their region

Radiovaa™ is not responsible for delays caused by customs processing or government regulations.

5. Address Changes & Order Cancellation

We begin preparing orders shortly after purchase to ensure efficient fulfillment.

If you need to update your delivery address or request cancellation, please contact us at:

service@radiovaa.com

within 12 hours of placing your order.

Once your order has entered the fulfillment process, changes or cancellations may no longer be available.

6. Missing, Delayed, or Damaged Packages

We care about every customer experience.

Damaged Packages:
If your order arrives damaged, please contact us within 72 hours of delivery and provide supporting photos. Our team will review the issue and assist with an appropriate solution.

Lost Packages:
If the shipping carrier confirms that your package has been lost during transit, we will work with you to resolve the situation.